Prices
Telephone :   01697 478571
Email :  riversidetourer@gmail.com



The Prices below, are the same for both the MILLRACE area and the CL area.
                                         
It is important to note, I have no financial links with the Caravan & Motorhome Club, therefore I'm unable to accept payment with any vouchers that may be issued by the Caravan & Motorhome club.



Caravan or Motorhome, (under 8 mtrs, 26ft)             (2023)               £30.00  per night
                                                                     (price includes for pitch, + up to two adults)
The Pitch fee covers:-
    Hard Standing pitch.
    Mains Electricity Hookup, (10 amp)
    Dusk to Dawn Site Lighting
    Use of WC & Shower, + fill & emptying facilities
    Use of site WiFi, BUT please DO NOT use for TV streaming.

Large outfit Supplement,  twin axles & 26ft+, (8 mtrs) & over          £2.00  per night                  

(Please, if you have a large outfit, you must be prepared to pay this £2   per night supplement)                     See the note below regarding large outfits.

Awning    (full size or Porch)                                                                         £1.00  per night                      "Payable only if overlapping onto Grass"      ("FREE" if the Awning is on the Hard-standing)

Additional Adult Persons  (over party of 2)                                             £6.00  each  per night

Additional Dogs    (first two FREE)                                                              £1.00  each  per night

2nd Car  (1st one free)   or  trailer for Smart car or bike                       £1.00  per night

 Site Internet Access,                                                              FREE                                                      ___________________________________________       
 
BANK HOLIDAYS:-  

I have a nightly Supplement fee of  £5  for the Friday, Saturday and Sunday of  Bank Holiday weekends.     (No supplement for Christmas & New Year).
Please, if you book a period which includes a Bank Holiday weekend, you must be prepared to pay this nightly Bank Holiday Supplement.

Riverside has a natural cultural attraction for longer stays,  therefore for Bank Holiday periods/weekends, (to prevent blockage by short (2/3 day) stays) I have a minimum stay period policy for Bank Holidays,  (excluding Christmas & New Year).    "You simply just need to ask your boss for more time off"                  

5 nights for Easter,
3 nights for the early May Day,
3 nights for the King's Coronation weekend (8th May)
5 nights for the Spring May BH,
and 3 nights for August.

The minimum stay nights must include the "Friday, Saturday and Sunday", but you are very welcome to pre-book & stay much longer, providing there is availability.    
These minimum stay nights must be paid for in  full,  regardless of whether you have to cut your pre-booked stay short for some unexpected reason.                                              ________________________________________________
Booking Conditions
CANCELLATIONS
I will accept your booking in good faith, (without taking a deposit) that you are making a commitment to the arrival and departure dates you state to me when placing the booking.  You will be liable to a charge for the full duration of your pre-booked stay if it is cancelled in part or full without sufficient warning, within the 7 days prior to your scheduled day of arrival or during your stay.
(insurance is advisable)
                            ________________________________
 Pitch Allocation
On Arrival, it is important that you read the pitching instruction signage on the welcome board just outside the main entrance, and on your allotted  pitch.

A suitable pitch according to the size of your unit will have been allocated for you.

On your day of arrival your allotted pitch number will be displayed alongside your name on the welcome board just outside the main entrance.   Also a reserved sign will be placed on your allotted pitch bearing your name.                                                          _________________________________________________
 Large outfits

I have no problems with large units, (twin axle or 8 mtrs +) which are very welcome.  The only problem I have is that not all my pitches are large enough for a twin axle or extremely large unit.

I have therefore adopted the system of allotting a large enough pitch at the booking stage, (on a first to book basis).

If you do have a large outfit exceeding 8 mtrs, (26ft) it is important that you are aware of the £2 nightly supplement which will be payable during your stay. Your sincerity and loyalty is essential, and it is extremely important that you reveal to me that you have a twin axle or large outfit, at the time of placing the booking.

This charge covers my attendance,  organizing and usually having to reserve a pitch with suitable ease of access and ground area, sadly sometimes involving the pitch to be untenanted on the run-up to your arrival day .  It also contributes towards the obvious larger internal area, (usually from our previous experience)  resulting in more costs to me.

The minimal nightly supplementary charge of £2 should be added to the standard nightly pitch fee,  for Large Outfits, twin axle caravans and motor homes of a length exceeding 25ft, (7.5mtrs).
                                                                    _____________________________________________
Bookings

Bookings are accepted verbally by phone, 01697 478571

or, you can place your booking by providing your details on the "Booking form" page.
                                                                  _____________________________________________
Deposits

N.B.
Currently, NO Deposits and Up-front payments are being requested.
                                                              ______________________________________
Instructions of how to pay the balance when you arrive.
Methods of Payment
Either:-  PayPal
We welcome payment of deposits and balances via PayPal,
payable to my email address :-
riversidetourer@gmail.com  
Simply log-in to your PayPal account,  click on "Pay or Send money" then,

on the prefered:- Send Money to Family & Friends",
 

or      "Pay for Goods or Services",

enter my email address (riversidetourer@gmail.com) as the email you wish to make the payment to, the amount, and then send.    It's as simple as that. 

Soon after I receive the Paypal payment I will respond by emailing to you a detailed Confirmation/Receipt.  Please ensure your email address, and the dates of your booking are forwarded with the PayPal payment.  

If you haven't already got a PayPal account, I would highly recommend one. It enables you to both receive, and send, uncomplicated but extremely secure payments, (with no numbers or codes revealed to anyone) to a multitude of suppliers and service providers who now accept PayPal.     The set-up procedure is very straight forward.

I welcome you to pay your outstanding balance by PayPal, on your day of arrival, using the site WiFi internet access, or the 4G on your phone.  You can work-out your outstanding balance by filling in the front of a payment envelope, (which has the full tariff listed) and post the envelope in the site box so that we can use it as your remittance advice.
__________________________________________________
Or:   I accept VISA or MASTER, Debit or Credit Cards.

I can now accept Credit and Debit Card Payments for deposits and balance payments, by simply providing me with the details of your card.

After you have got established on your pitch, on the day of your arrival, we welcome you to give me a call, (from your pitch) with your card details.
(or use one of the yellow slips to supply your card details, and post it within an envelope, into the green  payments box next to the taps area).

.   Name printed on the card,
.   The 16 digit Card number,
.   The expiry date,
.   and the 3 digit security number, (back of the card).
_______________________________
Or:  Cheque

A cheque made payable to "Riverside".

Please enclose your name, address, email address, Telephone number and details of the booking with your payment.   

Once I receive the deposit, (cheque) I will send you a detailed Receipt / Confirmation, either by post, or to your email address.                             

The outstanding balance may be paid by cheque, on the day of arrival, using our well proven envelope payment system, which I've used since I opened in 1997.
(The full tariff is printed on the front of the envelope)      
               

Or:  Cash

The outstanding balance may be paid in Cash, on the day of arrival, using our well proven envelope payment system, which I've used since I opened in 1997.
(The full tariff is printed on the front of the envelope)

Or:  BACS

If you have ditched the cheque book, and haven't yet got a PayPal account,
you may pay direct into my bank account by BACS. 
IMPORTANT:  I have a new Bank account number, (since Dec. 2019).
Please request the new number before making the transaction.

Please send me an email, ( riversidetourer@gmail.com )  requesting my bank sort code and account number,    and I'll gladly respond with the details to your email address.

Just email me again when you've made the transaction, and I'll reply with a receipt/confirmation.

"If the deposit is not received  within a reasonable length of time after placing the booking I may have to assume you are not making a commitment towards the booking".  

It is important that you enclose your address, email address and the dates you have booked,  with your deposit. 

Also, to prevent confusion, "if you and your partner have Different Surnames", please provide us with both.
                                                                          ________________________________________________              
Bank Holiday periods and Supplements

I have NOT adopted separate high and low season tariffs, which can be rather complicated at the change-over times.  

Instead,   I simply have a standard Supplementary charge of  £5  which is to be added to the nightly pitch fee, (shown above) for Friday, Saturday & Sunday nights of      "all Bank Holiday weekends" + 2nd & 3rd of June this year,        ( but excluding Christmas & New Year)

"It is important that if you intend to stay with at Riverside over a Bank Holiday weekend you must be prepared to pay our Supplement charge for these abnormally high demand periods".
                                                                      __________________________________________________
Bank Holiday minimum Stay stipulations

Riverside has a natural cultural attraction for longer stays,  therefore for Bank Holiday periods/weekends, (to prevent blockage by short (2/3 day) stays) I have a minimum stay period policy for Bank Holidays,  (excluding Christmas & New Year)                            

5 nights for Easter, 
3 nights for the early May Day,
5 nights for the late May Spring, (2nd & 3rd June this year).
and 5 nights for August.

The minimum stay nights must include the "Friday, Saturday and Sunday", but you are very welcome to pre-book & stay much longer, providing there is availability.     
These minimum stay nights must be paid for in full,  regardless of wheather you have to cut your pre-booked stay short for some unexpected reason.
                                                                                 _____________________________________________
Large outfit Supplement charge

If you have a large outfit 8mtrs (26ft) & over, it is important that you are aware of the £2 nightly supplement which will be payable during your stay.

Your sincerity and loyalty is essential, and it is extremely important that you reveal to me that you have a twin axle or large outfit, at the time of placing the booking.

This charge covers our attendance,  organizing and usually having to reserve a pitch with suitable ease of access and ground area, sometimes the pitch having to be kept vacant for many days in advance to reserve it, (which is loss making to me).  It also contributes towards the obvious larger internal area, (a huge difference compared to a small camper van who are quite happy to pay the standard pitch fee)  resulting in more costs to us.

The minimal nightly supplementary charge of £2 should be added to the standard nightly pitch fee,  for Large Outfits, twin axle caravans and motor homes of a length 26ft, (8mtrs) & over.
Owners of small outfits would agree that this supplement is only fare to them, and justifiable.
                                                                           ________________________________________________
Short notice Cancellations

 If a pre-booked stay with me is cancelled at short notice,      ( "within 7 days of the pre-booked arrival date" )    or terminated prematurely during your stay without sufficient warning,   before the arranged departure date,  ("for what-ever reason" and especially the weather)  I reserve the right to charge the full rate for each night of un-attendance for the pitch, for which I have made a loyal commitment in your name.      Also, no refund for the period of un-attendance will be given.
                                                                                  _______________________________________________ 
Please, DON'T be a "NO SHOW"

IT IS VERY IMPORTANT THAT YOU GIVE ME PLENTY OF NOTICE  IF YOU CAN-NOT, OR DO NOT INTEND TO COME ON YOUR PRE-BOOKED DAY OF ARRIVAL.            

I do not tolerate "No Shows" as they waste our time, and most importantly they deprive our loyal clients from having time with at Riverside.   

I make a record of "No Shows" for future booking attempts, who may be asked to pay the full amount at the time of booking, or even declined.
                                                                                        ____________________________________________
The Balance payment is due on the day of your arrival, but it s important that you firstly get set-up on your pitch with a well earned brew after your journey to Riverside.

"I NEVER COME AND ASK YOU FOR PAYMENT" on the day of arrival, but gratefully request that you follow my instructions on how to use the envelope payment system, which I have used since I opened in 1997.  It works very efficiently, with benefits to both you,  and me,  as a time saver.  You can concentrate on getting-on with your well-earned holiday, and I can concentrate on doing the physical parts of looking after the park. 

OR, you may use the WiFi, or your phone on 4G, to make the payment via PAYPAL, as the instructions above.  You may find the printed Envelope useful to work-out your outstanding balance

OR, you can supply me with your VISA or MASTER Card details, (using your phone from the comfort of your pitch).

   So on arrival,  to avoid you wasting valuable time trying to find us to announce your arrival,  (and pay, as some sites insist should happen at this stage),   to maximise your well deserved relaxation time after your journey,   I invite you to choose your pitch,  in your pre-booked area,
(CL or Millrace)   get set up, and comfortable with a well earned brew.    

Then,  ( preferably within the first day of your arrival ),  use the Envelope payment cash or cheque payment system, or PayPal, or provide your VISA or MASTER card details, to pay your outstanding balance.
                                                                                     _____________________________________________
Things regulary enquired about

NO Tents
We no longer take Tents or Trailer-Tents.

However, folding, and ridged sided pop-up Caravans, plus Free-Standing-Tents accompanying a Caravan or Motorhome are welcome.

Fishing, (but not serious)
You are very welcome to try your hand at the (free) fishing for the Brown Trout from our stretch of riverbank during your stay, BUT please do not base your stay at Riverside, with the hope of the river being a serious fishing venue, as it's not, and you will be disappointed.

Also, because of previous bad experiences, we are reluctant to take bookings from "clubs" and "groups" of fishermen, who tend to disturb the peaceful nature of the site.

No Seasonal Pitches
You are very welcome to have a stay at Riverside for a maximum of 28 nights, on the same pitch without rotation.

We have NO "Seasonal Pitches"   (minimum or un-occupied Caravan or Motorhome).


No Storage
We have NO Caravan Storage Pitches or Storage Facilities.                                                                                    ________________________________________________
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